Data Protection Policy

Privacy Notice
for Clients, Customers and Suppliers.

Effective from: June 2018
Next review due: June 2022
Version: 1.0

Who we are

Our website address is: https://airlinksystems.com.au.

1. Scope
2. Identity of the Data Controller
3. Information we collect, use, disclose and why
4. Website Visitors
4.1 Cookies
4.2 Links to other websites
5. Duration of information held
6. Security of information
6.1 Disclosing information to other parties
6.2 Transfers to third countries and the safeguards in place
7. Your rights and how to exercise them
7.1 Access to personal data
7.2 Amendment of personal data
7.3 Withdrawal of consent
7.4 Right to object
8. Complaints
9. Changes to this Privacy Notice
9.1 Revision History
10. Contact

1. Scope
This policy applies to:
❖ The head office of Air Link Systems Ltd.
❖ All clients, customers and suppliers of ALS.
ALS is committed to safeguarding the privacy of your information in accordance with the
principles below.
❖ We will only collect and use your information where we have lawful grounds and
legitimate business reasons to do so.
❖ We will be transparent in our dealings with you and will tell you about how we will
collect and use your information.
❖ If we have collected your information for a particular purpose, we will not use it for
anything else unless you have been informed and where relevant your permission
obtained.
❖ We will not ask for more information than we need for the purposes for which we are
collecting it.
❖ We will update our records when you inform us that your details have changed.
❖ We will implement and adhere to information retention policies relating to your
information and will ensure that your information is securely disposed of at the end
of the appropriate retention period.
❖ We will observe the rights granted to you under applicable privacy and data
protection laws and will ensure that queries relating to privacy issues are promptly
and transparently dealt with.
❖ We will train our staff on their privacy obligations.
❖ We will ensure we have appropriate physical and technological security measures to
protect your information regardless of where it is held.
❖ We will ensure that when we outsource any processes we ensure the supplier has
appropriate security measures in place.
❖ We will ensure that suitable safeguards are in place before personal information is
transferred to other countries.
2. Identity of the Data Controller
Air Link Systems Ltd (ALS) is the Data Controller and is committed to protecting the rights
of individuals in line with the new General Data Protection Regulation (GDPR).
3. What information do we collect, use, disclose and why
We collect only the personal information we need. This may include:
❖ Your address, phone number, email address or any other contact information
❖ Any relevant information related to feedback you have provided
❖ Any other information related to our business practices.
We will always inform you, before or at the time of collecting personal information, of the
purposes for which we are collecting the information.
The information that we collect and store relating to you is primarily used to enable us to
provide our services to you, and to meet our contractual commitments to you. In addition,
we may use the information for the following purposes:
• To notify you about any changes to our website, such as improvements or
service/product changes, that may affect our service;
Version
1.0
ALS Privacy Notice for Clients, Customers and Suppliers – June 2018
Uncontrolled if printed
• If you are an existing customer, we may contact you with information about goods
and services similar to those that were the subject of a previous sale or service to
you.
If you do not want your personal information collected, please let us know. If you have
submitted personal information and wish to withdraw your consent to its retention, use or
disclosure, please contact us (dataprotection@alsuk.com).
4. Website Visitors
If you are a visitor to our website only, and do not work on behalf of ALS, then this section is
relevant for you. By visiting our website, you consent to the collection and use of your
personal data as described herein. If you do not agree with the terms set out herein, please
do not visit our website.
4.1 Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive.
Once you agree, the file is added and the cookie helps analyse web traffic. Cookies allow web
applications to respond to you as an individual. The web application can tailor its operations
to your needs, likes and dislikes by gathering and remembering information about your
preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data
about web page traffic and improve our website in order to tailor it to customer needs. We
only use this information for statistical analysis purposes and then the data is removed from
the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which
pages you find useful and which you do not. A cookie in no way gives us access to your
computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept
cookies, but you can usually modify your browser setting to decline cookies if you prefer.
This may prevent you from taking full advantage of the website.
4.2 Links to other websites
Our website may contain links to other websites of interest. However, once you have used
these links to leave our site, you should note that we do not have any control over that other
website. Therefore, we cannot be responsible for the protection and privacy of any
information which you provide whilst visiting such sites and such sites are not governed by
this privacy notice. You should exercise caution and look at the privacy notice applicable to
the website in question.
5. How long will your information be held?
ALS will keep your personal data only as long as is necessary for the purpose(s) We will
retain your information for a maximum time period of 10 years.
Version
1.0
ALS Privacy Notice for Clients, Customers and Suppliers – June 2018
Uncontrolled if printed
6. Security of your information
We have security policies and procedures in place to protect information. We make every
reasonable effort to prevent any loss, misuse or disclosure or modification of personal
information as well as any un-authorised access to personal information. Only authorised
ALS employees, and authorized employees of our third-party service providers’ processing
data on our behalf, have access to your personal data. All ALS employees who have access to
your personal data are required to adhere to the ALS Privacy Notice and all third-party
service providers are requested by ALS to ensure that any of their employees who have
access to your personal data have signed non-disclosure agreements. In addition, contracts
are in place with such third-party service providers acting as data processors for ALS that
have access to your personal data, to ensure that the level of security required in your
jurisdiction is in place, and that your personal data is processed only as instructed by ALS.
6.1 Disclosing information to other parties
We will not disclose personal information unnecessarily to employees or any third party
without your consent.
6.2 Transfers to third countries and the safeguards in place
Your personal information will only be transferred to countries, outside of the EU, whose
data protection laws have been assessed as adequate by the European Commission, or where
adequate safeguards, such as EU-US Privacy Shield, are in place.
7. Your rights and how to exercise them
Individuals have certain rights over their personal data and data controllers are responsible
for fulfilling these rights. Where we decide how and why personal data is processed, we are a
data controller and include further information about the rights that individuals have and
how to exercise them below.
7.1 Access to personal data
You have the right to access information held about you by us. Please write to us or contact
us by email if you wish to request confirmation of what personal information we hold
relating to you. You can email us at dataprotection@alsuk.com. There is no charge for
requesting that we provide you with details of the personal data that we hold. We will
provide this information within one month of your requesting the data.
In addition to the care that ALS takes directly, we also work with all of our partner
organisations that may at some point handle any personal information we have gathered.
Every third-party partner and distributor has agreed to meet our standards or privacy,
confidentiality and security. All employees and third-party staff who in any way handle or
manage personal information have acknowledged and adhere to our privacy code and the
procedures that support it.
7.2 Amendment of personal data
We rely on you to let us know if there is a change to your personal information that may
affect your relationship with us. If you believe that any information we are holding on you is
incorrect or incomplete, please email us as soon as possible (dataprotection@alsuk.com) and
we will promptly correct any information found to be incorrect.
7.3 Withdrawal of consent
Where you have given your consent for us to use your personal data, you may withdraw your
consent at any time. To withdraw consent to our processing of your personal data please
email us at dataprotection@alsuk.com.
Version
1.0
ALS Privacy Notice for Clients, Customers and Suppliers – June 2018
Uncontrolled if printed
7.4 Right to object
You may object to our processing of your personal data pursuant to this Privacy Policy –
please contact us at dataprotection@alsuk.com, providing details of your objection.
8. Complaints
We hope that you won’t ever need to, but if you do want to complain about our use of
personal data, please send an email with the details of your complaint
to dataprotection@alsuk.com. We will investigate and respond to any complaints we receive.
9. Changes to this Privacy Notice
We recognise that transparency is an ongoing responsibility, so we will keep this privacy
statement under regular review. If we change this Privacy Policy, we shall notify you by
means of notice on our website homepage.
9.1 Revision History

10. Contact
If you have any queries relating to this Privacy Policy or use of your personal data, please
contact dataprotection@alsuk.com.